Accessibility is the quality something has of being used or known without the user’s limitations supposing a barrier. These limitations may be due to physical restrictions or to technology or structure.
A tool is accessible when the user does not need to have, permanently or on a specific occasion, a determined level of intelligence, hearing, sight, mobility or capacity to memorise.
The social commitment of CaixaBank in questions of accessibility can be seen in several environments: branches, ATMs and Internet.
Welfare Projects also supports the values that good accessibility defines.