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Corporate Responsibility

Our values, our ongoing commitment

  • Our approach
  • Customers
  • Community
  • Employees
  • Environment
  • Reporting
  • Contact
  • Featured links:
    • MicroBank (in Spanish)
    • Code of Ethics (in Spanish)
    • Annual Report 2009
Particulares > Corporate responsibility

Corporate Responsibility

Corporate Responsibility at ”la Caixa” consists of acting in line with the values of trust, social commitment and excellence in service. This translates into a system of efficient management that is sustainable in the long term, guaranteeing solvency and including the protection of the environment and the social impact of its operations.

Further information on responsible management

  • Customers: excellence in service

    The entire human team works with the intention of offering the best and fullest service, accessible to the greatest possible number of people.

    • Financial Inclusion
    • Products and Services
    • Accessibility
    • Ethical Commitment
  • Community: social commitment

    Commitment to the community and work in the general interest of society drive forward Welfare Projects and its initiatives in favour of entrepreneurs.

    • Welfare Projects
    • Encouraging CR
    • Support for Entrepreneurs
    • Accessible Housing
  • Employees: a responsible team

    The responsible management of human resources aims to strengthen the professional and human development of its employees, the fundamental pillar on which ”la Caixa” stands.

    • A Good Place to Work
    • Corporate volunteering
  • Environment: protecting our surroundings

    It assumes a double commitment to the environment: to reduce its own direct impact on the environment and to take on board the environmental effects of its relationships with customers and suppliers.

    • Environmental Management
    • Sustainable Financing
  • Aviso legal
  • Mapa web
  • Atención al cliente
  • Recomendaciones de seguridad

© "la Caixa", Barcelona 2007. Todos los derechos reservados.